This website is owned and operated by SCOON. We understand that visitors may have concerns about the personal information they choose to share and how it is managed. For any documentation-related questions, please reach out to us at admin@scoon.org.

SCOON is dedicated to protecting the privacy of its online users. We only collect personal information when it is voluntarily and knowingly provided by visitors. Information such as name, address, and email address is collected solely for the purpose of processing donations and communicating with users regarding those donations or related matters. This information is used internally by SCOON and its associated entities and is never sold to third parties. Data is shared with external parties only when expressly permitted by the user or when required by applicable law.

In line with standard website practices, SCOON may collect limited technical information, such as visitors’ domain names and, in some cases, email addresses. This information is used only to improve website functionality and to detect or resolve technical issues and is not shared with third parties for commercial purposes.

By subscribing to our email communications, you may receive periodic updates about donations, programs, or initiatives. You may unsubscribe at any time, after which you will no longer receive such communications.

Credit/Debit Card Information:

We comply a high priority on the security and confidentiality of our donors’ information. When you make an online donation through our website, we use industry-standard security measures to safeguard your credit or debit card details. That said, while we take all reasonable steps to protect your data, no method of online transmission can be guaranteed to be completely secure. As a result, there is always a small risk that unauthorized third parties may attempt to access or misuse information, despite our ongoing efforts to prevent such incidents.

Cookies:

The SCOON website may automatically gather certain non-personal information to help enhance and improve visitors’ online experience. Visitors who prefer not to have such non-personal data collected may choose to decline cookies through their browser settings.

Donation Acknowledgment Policy (Delivery Policy):

Donors will receive an official acknowledgment of their contributions in the form of a proper receipt, delivered via email, SMS, and WhatsApp, in accordance with our terms and conditions. Should there be any updates or changes to our donor privacy policy, these will be clearly published on our website to ensure transparency and to keep you informed about the information we collect and how it is used.

Refund & Category Change Policy:

Once a donation has been made to SCOON, it is considered final and cannot be refunded, even if a donor believes that the donation amount was sent by mistake. We strongly advise donors to review the donation details carefully before completing any transaction to avoid errors.

Additionally, donations made to a specific category are strictly allocated to that category and cannot be transferred or reallocated to another category under any circumstances. Each donation category on our website is clearly described to help donors make informed decisions about where their contributions will have the most impact.

For donors seeking further clarification or additional information about our programs and how donations are utilized, SCOON encourages open communication. Donors are welcome to contact us directly, and our team will provide detailed explanations to ensure transparency and confidence in every donation.

This policy ensures that all contributions are used efficiently and for their intended purpose, allowing SCOON to maintain trust and accountability with every donor.

Policy Update:

SCOON reserves the right to update or revise any part, or the entirety, of its Privacy Policy at any time. We encourage you to review the Privacy Policy periodically to stay informed about any changes.

If you have any questions or need further clarification regarding our Privacy Policy, please feel free to contact us at: